Refund policy
We want you to feel confident trying Wild & Flourish.
If you're not satisfied with your purchase, contact us within 30 days of receiving your order and we'll be happy to review your request under our 30-Day Money-Back Guarantee.
Because our products are consumable dietary supplements, you generally do not need to return an opened bottle unless our customer care team specifically asks you to do so.
To request a refund, email support@wildandflourish.com and include:
- Your full name
- Your order number
- The email address used to place your order
- A brief reason for your request
If your product arrived damaged, defective, or incorrect, please include a photo so we can resolve the issue as quickly as possible.
Refund Eligibility
Refund requests must be submitted within 30 days of delivery and apply to qualifying purchases made directly through Wild & Flourish.
Original shipping charges are non-refundable unless your order arrived damaged, defective, or incorrect.
Approved refunds will be issued to the original payment method. Depending on your financial institution, it may take approximately 5–10 business days for the refund to appear on your account.
Do I Need to Return My Product?
In most cases, opened products do not need to be returned.
If our customer care team determines that a physical return is necessary, we will provide you with return instructions and the appropriate return address.
Return shipping costs are the responsibility of the customer unless the product arrived damaged, defective, or incorrect. We do not provide prepaid return labels for standard returns.
Please do not send a package back without first contacting our customer care team.
Order Cancellations
Orders begin processing shortly after they are placed.
If you need to cancel an order, contact us at support@wildandflourish.com as soon as possible. We will do our best to accommodate your request, but we cannot guarantee cancellation once an order has been processed or shipped.
If your order has already shipped, please wait until it is delivered and then contact us if you would like to request a refund under our 30-Day Money-Back Guarantee.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible at support@wildandflourish.com.
Include your order number and a photo of the item you received. We'll work with you to make it right.
Questions?
If you have any questions about your order, return, or refund, contact us at support@wildandflourish.com.